MN Duct Pros Scammer InformationIn today's world, scams have regrettable emerged as major issue affecting both customers and businesses alike. With a strong commitment to our profession, we feel compelled to warn customers of the challenges we have personally encountered in this industry. Our intention is to inform and educate based on our experiences, and we truly hope that this information does not come off as scare tactics.
Copycat Companies: MN Duct Pros has recently faced the menace of fraudulent entities using our company name and website to secure jobs, a trend observable accross various local Facebook groups. This imposters have exploited our business name and website to solicit customers. We caution you that communication with our company is exclusively facilitated by the owners, Nate and Taylor. The only methods of contact we use are: MN Duct Pros on Facebook Messenger (952) 800-3828 (Duct) [email protected] Underqualified Companies: Regrettably, there exist companies within our industry that fall short of delivering satisfactory service standards. Whether due to inadequate equipment, insufficiently trained personnel, or a lack of genuine concern for customer welfare, such entities represent a subset of the industry's challenges. We advocate for thorough due diligence on the part of consumers, encompassing review scrutiny and consultation with reputable sources such as the Better Business Bureau, along with seeking referrals from acquaintances. Bait and Switch Companies: The adage "if it seems too good to be true, it likely is" resonates profoundly in the context of our industry. Beware of companies offering disproportionately low prices, as they may engage in bait and switch tactics, ultimately inflating costs post-engagement. We've encountered instances where customers initially quoted nominal fees were confronted with significantly higher charges upon service completion. A quality duct cleaning operation, conducted by a team of two individuals, typically requires 3-6 hours depending on residence size, sometimes extending further for more complex configurations. The Good Guy Companies: Despite the aforementioned challenges, commendable air duct cleaning companies exist alongside our own. We harbor no reservations in extending positive referrals to worthy competitors, should you opt to explore alternatives. We empathize with customers who have fallen prey to unscrupulous practices, which only serve to tarnish the reputation of an industry that, when executed with integrity, provides invaluable service. RED FLAGS TO LOOK OUT FOR - What you can do to protect yourself FREE INSPECTIONS - Feel like you were the victim of a scam? We will do everything in our power to help. We have been able to secure refunds for a few customers that were scammed. |